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Tvigyva

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Here on the help pages you will find answers to some of the most common questions - use the menu to navigate.

Do not find what you are wondering, want to give us suggestions for new products or give us feedback so we can get better?

<h1>Contact us</h1>

Find the product you want or browse for the activity you want and find our suggestions for products for the job.

Renting is easy, safe and smart, but new to many. No wonder there will be no questions. Take a look here - we have gathered what several rental enthusiasts are asking for. If you have other questions or good input, you are welcome to contact us.

Bring your booking code to your chosen location. Pick up the tool, and you are ready for your project. Deliver the product at the same place when you are done.

Privacy Policy Sm&aring;bruket Tvigyva AS is committed to ensuring your privacy and handles all personal data in accordance with applicable legislation. Personal Data To use the online booking service, you must provide your name, address, phone number, and email. To place an order, information such as rental time and reserved equipment is also stored. The service requires users to be 18 or older, so your year of birth must also be submitted. Your order history is saved and used to deliver the service. This information is stored as long as you are a registered user. You can view and edit your data under your profile in the booking service or contact us to have your information removed. Note that once removed, you must register again to use the service. Third-Party Disclosure Sm&aring;bruket Tvigyva AS will not sell, trade, or distribute your personal data. The online booking system is managed in-house by Sm&aring;bruket Tvigyva AS. Payment Information When placing an order, your card details are stored securely by our payment provider NETS, which is PCI certified. This allows us to manage order changes, deposit releases, credits, or charges due to late returns or damages, and helps prevent misuse. Transaction data related to your order is stored, but not your card details. Transaction data is stored as long as you remain a registered user. Use of Collected Data Collected personal data includes both information you provide (e.g., name, email) and data collected through your usage of the service, such as rented equipment, location, and technical details about your device and internet connection. This data may be supplemented with available third-party data. Cookies When you use our service, we employ technologies such as cookies to recognize users and collect data. Cookies help remember your rental dates and selected equipment, simplify usage, and provide relevant information during your visit. They also temporarily store data like available dates and prices. Server logs and analytics tools may collect technical information about your device and connection, such as OS, browser version, IP address, cookies, and unique IDs. This data is used for anonymous and aggregated statistics, but may be linked to your user account to optimize how the service is displayed based on your device.

Choose the product station closest to you. Book and pay online. Done.

Terms of Service Sm&aring;bruket Tvigyva AS, L&aring;rdalsvegen 521, 3891 H&oslash;ydalsmo, org. no. 934 873 254 MVA, operates a rental service where businesses and individuals can rent a sauna and equipment for shared use by booking online and collecting/returning at designated locations. The services also include a membership offer with benefits for frequent users. 1 General These terms apply to the rental and sale of goods and services from Sm&aring;bruket Tvigyva AS to both businesses and consumers. Together with your order, they form the agreement between us. 2 Definition of Parties The lessor/seller: Sm&aring;bruket Tvigyva AS, hereafter referred to as we, us, the lessor, or Sm&aring;bruket Tvigyva AS. The lessee: The person specified as the lessee or buyer in the order, hereafter referred to as the lessee, customer, you, your. Rental items: Tools, equipment, machines, and all other items rented out by Sm&aring;bruket Tvigyva. Delivery method/service points: Delivery or return via shop, kiosk, home delivery, or designated equipment lockers and pick-up/drop-off locations. 3 Payment and Pricing Payment is made online by Visa or Mastercard via our payment provider NETS, meeting the highest security standards. The rental agreement is considered binding once payment is made. Sm&aring;bruket Tvigyva AS follows standard rental practices and reserves the right to invoice for damaged, destroyed, or missing equipment after the rental period. All prices include VAT unless otherwise specified. Total cost will be displayed before confirming your order. In case of substantial pricing errors on our website, Sm&aring;bruket Tvigyva AS may unilaterally modify or reject orders, even post-confirmation, provided customers are informed within a reasonable time. 4 Condition of Rental Items We commit to delivering high-quality, operational rental items. Items are inspected and maintained before and after each rental. You are responsible for all damage or loss during the rental period unless due to technical defects. You must inspect the equipment before use and report any discrepancies. 5 Damages All damage, faults, or accidents must be reported immediately to mproeven@gmail.com. This includes theft. Misuse, negligence, or improper use resulting in damage may incur repair/replacement costs. Equipment must be returned clean; a water hose is available by the boat ramp. We are not liable for direct or indirect losses resulting from the use or failure of rental items. Users are encouraged to familiarize themselves with the products. 6 Use of Equipment Use is at your own risk. Users must be over 18 years old. Lessees are responsible for appropriate and safe use. Instructions and safety procedures are available with the item or online. It is your responsibility to review them. 7 Accessories Accessories must usually be ordered separately. Details on what's included are listed online. Personal or consumable accessories are not rented out, except for shuttlecocks and volley paddle balls. Items not used may be returned under the right of withdrawal (section 12). 8 Lessee Rights and Duties You must be 18+ and provide accurate customer info when registering. Communications from us via provided contact info are considered valid upon dispatch. Accounts are personal. Suspected misuse must be reported immediately. We reserve the right to suspend or terminate accounts without notice. Terms must be accepted before ordering. Items must be returned on time and to the correct location. You authorize us to charge your card for missing, dirty, or damaged items or late returns. Returns over one hour late incur a daily fee plus a NOK 300 penalty. Continued possession will be charged at the agreed daily rate until returned. 9 Order Changes Orders can only be changed by contacting us and receiving written confirmation. Late returns require agreed-upon extensions. Changes that impact availability may incur a NOK 300 fee. 10 Delivery and Returns Pickup and return must follow the confirmation details. Items are your responsibility once collected and until returned. Bring your booking reference and valid ID. We will notify you of delays or unavailability as soon as we are aware. You are responsible until the equipment is returned or the sauna time ends. Items are inspected upon return. 11 Membership Membership grants discounts and benefits. Both individuals and businesses may join, but only the registered person or employees at the registered address may use it. Membership renews automatically and can be canceled via account settings. 12 Right of Withdrawal You have the right to cancel unused purchased goods (not rentals) within 14 days under the Right of Withdrawal Act. Items must be unused and returned in original packaging. Used items (e.g. towels, tools) are non-returnable. Return using the same box as the rental for no extra cost. If returned otherwise, you bear the shipping risk. 13 Intellectual Property All content is protected by copyright. Images are used with permission. Linked YouTube videos are hosted externally and not under our control. 14 Privacy Your data is processed securely to fulfill our obligations. Stored data includes contact and order details. You may request deletion at any time. Payment card details are stored only by NETS. Cookies are used to recognize users and improve service quality. See our privacy notice under the Help menu. 15 Legal Jurisdiction These terms are governed by Norwegian law. Agreed legal venue is Oslo District Court. 16 Amendments Sm&aring;bruket Tvigyva AS may revise these terms at any time. Changes deemed significant will be announced 30 days in advance. Continued use after changes implies acceptance. Last updated: 30.05.2025

If you have chosen home delivery, you will have the equipment delivered before your rental period begins and picked up after your rental period has ended.

Home delivery

Delivery and return

Very happy with both the service and the service. Hope this offer continues!

As a customer, this was easier than picking up a package in the mail

Super service and nice people! Recommended!

Frequent users can save with special membership pricing and benefits

For many products and activities

A Yourcompany.no membership gives access to high quality products at membership prices so you can take on more and larger projects without worrying about buying expensive products. Pick up and  return at your chosen location.

A Yourcompany.no membership gives ccess to high quality products at membership prices so you can take on more and larger projects without worrying about buying expensive products. Pick up and  return at your chosen location.

Yourcompany.no JustClick is for everybody that needs a product once in a while. Convenient booking online, pick up and return at your chosen location. Get access to high quality products and save your money for something fun instead

The deposit works just like when you use a hotel or rental car. When ordering, an extra amount is reserved on your card for a small security against damage or late return. Once you have returned, we will check the equipment and release the amount on your card. Everything happens automatically and you do not have to do anything. For more information, see the help pages.

Yourcompany.no membership is for you who need a few more produts, or expect to use them more often.

Member prices on wide product selection

Additional discounts for longer term rental

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All transactions made on the website are checked by Nets. We accept payment by credit card: VISA and Mastercard

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